Return & Replacement Policy

No Return & Replacement

• No return or replacement will be accepted after delivery and acceptance of the product.
• Exceptions apply only in cases of verified manufacturing defects reported at the time of delivery.

Limitation of Liability

• Sleepsure’s liability is strictly limited to repair or replacement of defective products only.
• No claims for indirect or consequential damages will be accepted

Inspection Requirement

• Products must be inspected at delivery.
• Claims raised post acceptance will not be considered under any circumstances.

Approval Process

• All replacement requests will be subject to inspection and written approval by Sleepsure.
• Sleepsure reserves the right to accept or reject any such request at its sole discretion.

Usage Condition

• Products that are used, altered, or damaged due to misuse or external factors are not eligible for replacement.

Resolution Timeline

• Approved replacements will be processed within a reasonable timeframe based on availability.
• No refunds will be issued under any circumstances.

Changes to Terms

• Sleepsure reserves the right to amend or update these terms at any time without prior notice.
• Continued business engagement shall constitute acceptance of the latest terms and conditions